We are a family run domestic cleaning business in ayrshire, who after many years in the cleaning industry have set out upon a new venture.The company is run by Louise who will strive to deliver a reputable service.
We aim to offer a full range of domestic cleaning services in ayrshire to our clients . We pride ourselves on being honest and hardworking and aim to give ultimate customer satisfaction.
Let us take over the the daily cleaning and chores while you relax or have your home sparkling when you return from work .
xtreme klean staff
Q: How do we vet your cleaners?
A: We first carry out a telephone interview. If the applicant seems suitable we then arrange for a more thorough interview to take place in their own home. Only after taking proof of ID and address along with references do we accept them onto our database.All cleaners are required to agree to being checked with Disclosure Scotland. We then monitor every cleaner thoroughly for the whole time they are with us.
Q: Do I meet my cleaner before the first clean?
A: Of course! We know the cleaner will be in your home and that personalities are often as important as cleaning standards. Once we choose a cleaner for you, we'll arrange for them to come along and meet you so that you can approve our choice and discuss the cleaning tasks you require. It's important that your cleaner is someone you like so there's no need to agree to the first person we send you. Once you're satisfied that we've sent the right person for you, you can then mutually arrange a regular clean day and time.
Q: What if my cleaner can't make it, or is sick?
A: Just give us a call and we will provide you with a cleaner to cover.
Q: Will I have to be at home when my cleaner cleans?
A: No, our cleaners are vetted and are happy to hold your house keys. We will provide you with a Key Acknowledgement Form for your cleaner to sign.
Q: Do I have to supply cleaning materials?
A: Yes, our cleaners do not carry their own materials as the majority of our clients prefer to specify the substances used in their homes. Please be aware that due to health and safety reasons bleach is only used at clients discretion.
Q: Can I change my cleaner if I am not happy?
A: Yes, of course, we have a large and varied cleaner base and we'd be happy to assign you someone different if you are unhappy for any reason. Just give us a call.
Q: Do you have insurance cover?
A: Yes, including £1,000,000 public liability insurance.
Q: Cancellation notice ?Q: Cancellation notice ?
A: Yes cancellations must be at least 24 hrs notice prior to clean or full price will be charged.